About me

Service Designer and Consultant

Proactive and enthusiastic Service Designer, with the ability to solve problems in co-creation.

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I collaborate with different functional areas to identify opportunities in current services, understanding the needs and expectations of users and actors involved in service and the relationship between them, with the aim of closing gaps between silos and developing customer-oriented services, offering value and better experiences in a systematic way.

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I'm a deep thinker, open-minded, creative, empathetic, and collaborative person.​ Always seeking to implement new ideas, test, learn, and change.